How We Work
From Your Needs to the Right Solution
We help financial institutions in Vietnam find, test and adopt proven global solutions, in a clear and practical way.
A clear process
Four Steps. One Clear Process.
Each step is agreed with you. You decide the solution and scope; we coordinate with providers and partners.
Understand your needs
TDM works with you to define your business objectives, needs and the conditions a solution must meet, such as budget, timeline, technical and compliance requirements. We make sure the problem is clear before looking at solutions.
What you take away
- Needs summary
- Evaluation criteria
- Priority list
Shortlist solutions
Review relevant global solutions against your criteria, local regulation and delivery needs.
What you take away
- Solution shortlist
- Comparison against your criteria
- Provider references
Evaluate & pilot
Meet suitable providers, evaluate their solutions and, where a pilot is needed, coordinate it with a clear scope and success criteria.
What you take away
- Provider meetings
- Pilot scope and success criteria
- Pilot review
Roll out & expand
Coordinate the rollout as agreed, then review results and next steps together.
What you take away
- Rollout coordination
- Progress reports
- Review of next steps
Deliverables are indicative and agreed for each engagement.
Why Start the Conversation with Us?
Finding the right solution is half the job; finding the right provider is the other half. Talk to us first, and we will help you do both.
Start from your need
We begin with your business objective, not with a product catalog.
Selected and assessed
Solutions are selected carefully and assessed for fit before we bring them to you, so the providers you meet are worth your time.
The right provider, not just a solution
We help you find the provider that fits your need and your context, not only the solution.
Support through to launch
We coordinate the pilot, where one is needed, and the rollout within the agreed scope, so a good idea becomes a working solution.
Questions we often hear
Clear Answers Before You Start.
What financial institutions usually ask before working with TDM Partners.
Does TDM charge financial institutions?
No. TDM never charges the buyer. Your institution purchases the solution directly from the provider. The provider is TDM's client and pays TDM.
Who do we sign the contract with?
With the solution provider. The solution purchase contract is between your institution and the provider. TDM works under a separate contract with the provider.
Is TDM a solution provider or an implementer?
No. TDM Partners is not a solution provider or an implementer. The provider and specialist partners handle technical assessment, implementation and support; TDM coordinates the pilot, where one is needed, and the rollout.
Who is responsible for the service level (SLA)?
The solution provider.
Does TDM certify the solutions it brings to you?
No. TDM introduces and explains solutions. It does not certify quality or compliance, does not provide legal advice and does not approve on behalf of any enterprise.
How is our information protected?
Your information is kept confidential under NDA, during and after our engagement.
[TODO-CONTENT: C-13 — confirm the NDA commitment to financial institutions]
How long does a pilot take?
Not every solution needs a pilot. Where one is needed, its length depends on the service and the solution, and is agreed with you before the pilot starts.
Our role
Bridging Global Solutions with Local Needs.
TDM Partners acts as a commercial partner and coordinator on the ground. We help global solution providers reach enterprise buyers in Vietnam, starting with financial institutions, and give buyers a local counterpart to coordinate with.
The buyer decides what to purchase and how far to use it. The provider decides on product, price and terms, provides the solution and technical expertise, and is responsible for the SLA. Specialist partners perform their agreed responsibilities. TDM coordinates according to the agreed engagement scope.
Financial Institutions in Vietnam
Share business needs and objectives
Develop · Coordinate · Follow through
Global Solution Providers
Provide solutions and domain expertise
Our commitments
What You Can Count On.
Three commitments we make to everyone we work with.
Your information stays protected
Documents and information you share with TDM Partners are kept confidential under NDA, during and after our engagement. If we do not end up working together, your information stays protected.
[TODO-CONTENT: C-13 — confirm the NDA commitment]
Selective, and piloted where needed
We do not take on every solution. We work with solutions already running in production, assess fit first and run a pilot where one is needed.
Two contracts, clear roles
The provider pays TDM for market development services. Buyers purchase the solution directly from the provider; TDM never charges the buyer. Who pays TDM, and for what, is written into the contract.
Get in touch
Let's Find the Right Solution.
Tell us your business need. We will come back with relevant global solutions and a clear way forward.